In March 2023, Capita, one of the UK’s leading business process outsourcing and professional services companies, suffered a significant data breach. This cyber-attack has potentially affected millions of UK pension holders, with personal data such as names, dates of birth, National Insurance numbers, and financial details being accessed by hackers.
In March 2023, criminals exfiltrated data from Capita’s servers, exposing the private data of potentially half a million pension holders and their beneficiaries. Capita was attacked by the criminal ransomware gang, Black Basta. To access Capita’s systems, the criminals likely found and exploited a vulnerability in Capita’s cyber security.
The data breach at Capita resulted from a ransomware attack, during which cybercriminals exfiltrated sensitive data from Capita’s servers.
The Information Commissioner’s Office (ICO) noted that approximately 90 organisations reported data protection violations linked to this incident. Capita manages outsourced pension administration services for over 450 pension providers and the personal data of potentially more than half a million UK pension holders has been compromised. The breach affected not only pension holders but also their beneficiaries and Capita’s own employees.
The following is a list of some of the pension schemes and firms potentially impacted by the Capita data breach:
This list is not exhaustive, and the full extent of the breach may involve additional pension schemes. The impact on these firms varies, but all are dealing with the aftermath of the breach and the potential exposure of sensitive member data.
KP Law has launched a group action to help victims of the Capita data breach claim compensation for the data protection violation. If you receive notification from your pension provider that your data was involved in the breach, you may be eligible to join this group action. Here’s what you need to do:
If you believe you are affected by the Capita pension data breach, it is crucial to stay informed, vigilant, and proactive in seeking legal advice to protect your rights and secure any compensation you may be entitled to.
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